The healthcare industry has benefited greatly since the recent transition from paper based patient records to the new electronic medical records. Ever since the Health Information Technology for Economic and Clinical Health (HITECH) act was signed in 2009 more and more medical offices started making their EHR (electronic health records) implementation. HITECH was the main push for the adoption of EHR because of the improvements to quality, safety and coordination for healthcare.
EHR gives practitioners, nurses and other healthcare employees quick access and easy retrieval of crucial medical information. For this reason, the EHR software must stay updated and be 100% accurate at all times which requires a lot of work.
If your medical practice is like the many others that do not have a dedicated EHR manager then your internal staff is struggling with the proper management of the medical records. The most likely reason for this shortcoming is they lack the expertise in EHR technology or just flat out don’t have the time.
Benefits to Hiring Medical Records Manager:
- Highly Trained Specialists – Your RN has only one purpose and that is to have your EHR system and EHR processes operate at the most efficient level possible while maintaining security and accuracy.
- Complete Control – You will feel more in control of your EHR system now that you have a trained professional in charge. Gone are the days of confusion on how to get the EHR system to do what you want.
- Focus on Core Business – Let’s face it, you and your employees spent years and years in school so you can enjoy a long career providing care. Managing your medical records software takes a lot of time and effort to be done correctly and takes away time from seeing your patients.
Your team should be tackling the responsibilities that benefit your medical practice the most not multitasking and worrying about things that aren’t related to their primary skills. There is barely enough time in the day for physicians to handle their full-time responsibilities of attending to patients so they can’t be expected to accomplish everything needed to properly maintain the medical records software.
In that scenario you have care providers spending more time updating their EHR systems then meeting with patients during their visits according to a study published by Family Medicine. The team of doctors conducting the research discovered that an average appointment time for a family physician lasted 16.6 minutes.
During that time with the patient in the exam room a physician was on average spending 7.4 minutes to update their EHR system. Combine that 7.2 minutes with the average of 11.4 minutes of EHR work before and after a patient’s visit and you see that physicians are spending 18.6 minutes working on their EHR system for every patient visit. 64 percent of all patient visits required some type of EHR work to be completed outside of office hours.
This extra time has often been criticized for contributing to physician burnout and a work-life imbalance. These findings are similar to a different recent study that concluded physicians spend 3.08 hours a day seeing patients and 3.17 working on their EHR system. Imagine how many more visits you could fit in a day if you didn’t have to worry about the EHR system.
When you hire a registered nurse (RN) to manage your medical records software it then frees up other employees so they can excel in the jobs they were hired for. Don’t waste your medical staff talents on managing medical records when it can be accomplished more efficiently by an RN with that expertise and passion. This not only increases your profit margins but also greatly improves client satisfaction during their visits.
Having a dedicated RN to manage your EHR software prevents you of making the mistake of having every user learn every single area and feature of the EHR system. Your newly hired RN will provide the training for your employees to only handle the things needed to perform their duties. Doing so greatly cuts down your employees time using the EHR on a daily basis and allows them to be extremely efficient when using the system.
Employees you have responsible for medical billing will need to know the parts of the EHR system that has insurance information and billing codes so they can submit electronic claims. No reason for them to learn things in the system dealing with transferring medical charts, inserting test results and diagnosis. The EHR system manager clearly understands employees roles and provides the right training along with setting the account permissions accordingly.